Service IQ

iDea

ServiceIQ is our flagship own product software application which is currently under continuous development and improvement. The software product was initiated with a focus on addressing Business to Business challenges for small, medium and large organisations. We understand that all organisations have internal processes which differ while having a constant need to collaborate effectively with other organisations.

This is achieved through the leveraging off our core features such as: our ticketing engine for streamlined intercompany information flow and service requests propagation, instant messaging feature for swift intercompany communication and the client/service provider request for finding new clients or service providers.

iDea

ServiceIQ makes it easy for companies to perform the following functions:

  • Communicate effectively
  • Request services and track service delivery
  • Find new clients and service providers
  • Maintain a successful and cost effective help desk
  • Improve customer service